Fulfillment Policy

KRD Collective Holdings provides digital business consulting, strategic development, and professional support services. This Fulfillment Policy outlines how our services are delivered, processed, canceled, and refunded.

1. Service Delivery

All services provided by KRD Collective Holdings are delivered electronically through:

• Email communication

• Virtual meetings

• Phone consultations

• Secure digital document delivery

• Online collaboration platforms

No physical products are shipped unless otherwise stated.

2. Order Processing

After payment is successfully processed, customers will receive:

• A payment confirmation email

• Service onboarding instructions

• Scheduling information, if applicable

• Estimated delivery or project timelines

Orders are typically reviewed and processed within 24–48 business hours.

3. Delivery Timelines

Estimated service fulfillment timelines may vary depending on the complexity of the project and customer responsiveness.

Typical delivery estimates:

• Initial consultations: Scheduled within 1–3 business days

• Digital business services: Delivered within 3–7 business days

• Custom or enterprise projects: Timeline provided individually during onboarding

Business days are Monday through Friday, excluding holidays.

4. Customer Responsibilities

Customers are responsible for:

• Providing accurate contact information

• Submitting required documents or materials promptly

• Participating in scheduled meetings or consultations

Delays caused by missing information or customer non-responsiveness may impact fulfillment timelines.

5. Refund Policy

Refund requests must be submitted within 7 days of purchase.

Refunds may not be issued for:

• Completed consultations

• Delivered digital materials

• Services already rendered

• Custom work already in progress

Approved refunds will be returned to the original payment method within 5–10 business days.

6. Cancellation Policy

Customers may request cancellation before services begin.

Once work, consultations, or project preparation has started, cancellation requests may be subject to partial charges based on completed work and administrative time.

7. Service Availability

Services are subject to availability and may be limited based on scheduling capacity, operational requirements, or legal restrictions.

KRD Collective Holdings reserves the right to refuse service where necessary to comply with applicable laws or business policies.

8. Support & Contact Information

For questions regarding fulfillment, billing, scheduling, or support, contact:

KRD Collective Holdings
Email: info@krdcollectiveholdings.com
Phone: 307-205-9788
Address: 30 N. Gould St, Ste 57004, Sheridan, WY 82801